The Food Crisis – Abroad and at Home

February 15th, 2010 | post a comment

Wfp109032Bettina Luescher is a former CNN International anchor who made a life changing decision. Rather than continuewith the career climb in the broadcast industry, she chose to become a spokesperson for the United Nations World Food Program. In this role, she witnesses, first hand, the depth and breadth of the challenge of feeding those who are hungry.

The UN World Food Program is the world’s largest international food assistance organisation combating hunger in underdeveloped nations with severe food shortages. The frontline stretches from sub-Saharan Africa and the Middle East to Latin America and Asia & the Pacific. They help:

  • Victims of natural disasters like the 2006 East Africa drought, the Pakistan earthquake and Hurricane Stan in 2005, the tsunami disaster and Bangladesh floods in 2004, the Iran earthquake in 2003 or Hurricane Mitch, which affected one million people in Honduras, Nicaragua, El Salvador and Guatamala in October 1998.
  • Displaced People – both refugees and internally displaced persons to leave towns and villages in places like Darfur, the Democratic Republic of Congo and Colombia.
  • The world’s hungry poor, trapped in a twilight zone between poverty and malnutrition.

The World Food Program serves in two ways. First it mobilizes food assistance for delivery to natural and man-made disaster areas. Second, its rapid response team draws-up contingency plans designed to move food and humanitarian assistance fast into disaster areas.

Truly they are an unheraled champion that deserve our appreciation and support.

Interview with Bettina Leuscher | Download MP3
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Part 2: Interview with Janet Larsen | Download MP3
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Part 3: Interview with Sharon Astyk | Download MP3
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Business of Media Coverage – Resources

May 15th, 2009 | 1 comment

Over the past twenty years, the landscape of broadcast and print journalism has changed dramatically. With the consolidation of media ownership, closing of outlets and wholesale firing of reporters, few sources of unbiased journalism remain.

This change preceded the decline of advertising revenue that fueled these media machines and the rise of the dissemination of free content through the Internet. With the proliferation of “citizen journalist” as bloggers and YouTube creators, what is the future of the news and information we need to be an informed public?

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Catharine P. Taylor
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Cathy writes about media, advertising and marketing. Her work has been featured in Advertising Age, Business Week, Newsweek, strategy+business and Wired. Currently, she writes a daily posting for BNET Media and is the Social Media Insider for Mediapost.

Amy Goodman
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Amy is the co-host of Democracy Now, which she helped launch in 1966. She has received many awards as an investigative journalist for works such as Massacre: The Story of East Timor and Drilling and Killing: Chevron and Nigeria’s Oil Dictatorship. Amy is the author of three best selling books including her most recent, Standing up to the Madness: Ordinary Heroes in Extraordinary Times.

David Weir
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David has been a professional journal for 40 years, writing for Rolling Stone, The Economist, LA Weekly, Mother Jones, The Nation, The New York Times, New York Magazine and In 1977, he was a co-founder of the Center for Investigative Reporting. David has also taught journalism at the University of California Graduate School of Journalism and Stanford University.

Consequences of Capitalism – Resources

May 8th, 2009 | 1 comment

This week on Business Matters, we’re exploring how the our capitalist system shapes human interactions and ways  to create solutions through dialogue. We also explore the historical roots of American capitalism and how the current financial crisis is part of a process that has been unfolding since the founding of the U.S..

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Margaret Wheatleymegwheatleyhi-res
Author, Turning to One Another
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Margaret Wheatley is an speaker, writer and organizational consultant.  She’s been a Peace Corps volunteer in Korea and a public school teacher in New York.  She’s been ssociate Professor of Management at the Marriott School of Management, Brigham Young University, and Cambridge College, Massachusetts. “Turning To One Another: Simple Conversations to Restore Hope to the Future” , proposes that it is the simple, familiar act of conversation that offers the most hope for changing the world. This book is being widely used by communities, schools, religious organizations, and social change efforts.

Joe Bageant
Author, Dear Hunting With Jesus6a00d8345162ed69e201156f5cc546970c-800wi
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Joe’s been in the Navy, an anti-war hippie in communes, a Marxist and a “half-assed Buddhist.”  He’s been writing about the American counterculture and third world issues since 1971. He’s lived on an Indian reservation in Idaho as well as in small Central American towns. His newest book is “Dear Hunting with Jesus: Dispatches from America’s Class War“. He writes regularly at his blog, and at the Huffington Post.

Women Entrepreneurs – Resources

May 1st, 2009 | 1 comment

Six women who had careers in the world of traditional business decided to become entrepreneurs. We learn their stories, find out about their challenges and realize the exceptional qualities of these women.

We also develop an understanding of how men and women approach business and find out that women are starting businesses at a higher rate than men and that women lead companies are showing excellent financial results while they stay true to their values and vision.

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Margaret Heffernan| Download MP3

Margaret Heffernan is an entrepreneur, Chief Executive and author. She was born in Texas, raised in Holland and educated at Cambridge University. In 2004, Margaret published “The Naked Truth: A Working Woman’s Manifesto about Business and What Really Matters” and in 2007 she brought out “How She Does It: How Female Entrepreneurs are Changing the Rules for Business Success“.  She is Visiting Professor of Entrepreneurship at Simmons College in Boston and Executive in Residence at Babson College. She sits on the Council of the Royal Academy of Dramatic Art in the UK as well as one the boards of several private companies. Margaret blogs for the Huffington Post and writes for Fast Company, Real Business, MORE, and other magazines around the world.

Amy Nichols | Download MP3

An avid dog lover and hard-working businesswoman, Amy empathized with other dog owners who worked long hours and did not always have enough time in the day to adequately exercise their dogs. With her understanding of dog enthusiasts and a keen business sense, Amy capitalized on the opportunity to work within the evolving pet care industry. After researching industry trends and carefully planning the venture to serve dogs and their busy owners, Amy founded the first Dogtopia®, a full-service dog day care, spa and boutique, in 2002. In 2005, Amy franchised Dogtopia® nationally, making it possible for entrepreneurs who enjoy dogs to launch the business in their own communities.

Nancy Procunier | Download MP3

Nancy Procunier is the founder of, a gift-by-mail service that helps people stay connected to kids in their family. Having been in promotional product sales for over 18 years, she started sending her neices letters, accompanied by little surprises, on a regular basis. After sharing her secret with others and hearing their experiences, the idea hit – kids love receiving mail (and of course, surprises). The aim of Sparksprite is to spark a smile on children’s faces and our way of doing that is by having a sprite deliver the mail. Our hope is to also generate a stronger connection between adults and the children in their life. Sparksprite provides an original way to help people attempting to be the best grandma, uncle, godparent, or friend they can be and strengthen relationships with wonderful youngsters.

Simone Brummelhuis | Download MP3

Simone Brummelhuis is the founder and CEO of The NextWomen, the First Women’s Internet Business Magazine and Community. She worked for 10 years as a successful lawyer before becoming an entrepreneur by setting up her own B2B publishing company Brummsbooks. Thereafter, as co-owner and managing director IENS, she developed this start-up into the number one user-generated-content database publisher of restaurant guides in The Netherlands. With the, she intends to do the same. She is in the jury of the Accenture Media Innovation Awards 2008, she presents the internet program SHE (interviews with business women) on Blueshotstv, she is on the UK Advisory Board of, supporting women led high-growth companies. She sits on the NCL Committee, and is a frequent speaker through Women.Inc and TheNextSpeaker.

Jill Salzman | Download MP3

From her position as CFO (Chief Five-Year Old) at her first lemonade stand, Jill has come a long way. In high school, Jill created a music fanzine culling advertisers and distributing it throughout her hometown, just so she could land on the guest lists to her favorite concerts. A graduate of Brown University and law school after that, she started Paperwork Media LLC, a music media firm. Her parents still wonder why she opted for the music business over the seductive and alluring career of a bankruptcy attorney. She went on to co-create The Bumble Brand, LLC, which currently sells Bumble Bells, audible anklewear for the newest of human beings. Upon starting The Momtrepreneur Maven and its free job board,, the response from moms continues to be as overwhelming as ever. Jill consults with momtrepreneurs, writes a column for The Dabbling Mum, and speaks to corporations, universities and other organizations about social media and why everyone should be paying more attention to their mothers.

Susan Wilson Solovic | Download MP3

Susan Wilson Solovic is CEO of – Small Business Television. is the first and only video news and information destination site for America’s small businesses. Solovic began her professional career as a television news anchor and reporter for NBC and CBS affiliates. Subsequently, she joined a Fortune 100 company where she was named vice president, director of corporate marketing, of the firm’s international asset-based lending division. While working in an executive capacity, she attended Saint Louis University Law School and graduated with honors. Her legal background provides her with a unique view of American business.

Solovic is the author of “The Girls’ Guide to Building a Million Dollar Business” which is consistently ranked among the top 25 books for women in business on Amazon and was listed as a “must read” in Entrepreneur magazine. Solovic made her debut as an author with “The Girls’ Guide to Power and Success,” which was originally released in June 2001 and was re-released in paperback in 2003. Her other books incluse, “Reinvent Your Career: Attain the Success You Deserve and Desire” and “Hanging onto the American Dream: A Story of Business Leadership and Leaving a Legacy.”

The Business of Entrepreneurial Financing

April 16th, 2009 | post a comment

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Accion| Download MP3

We met the Accion Chicago folks at a SBA entrepreneurs day and felt they were showing us some hidden truths about the availability of financial resources for entrepreneurs. The more we got to know them, we realized they are the gold standard for providing financial support in a humane way.

Accion Chicago is committed to bringing affordable microfinance solutions to small business owners who need them.Theya reach deeply into the communities they serve to help thousands of small business owners grow and thrive. They are experts in microfinance and in helping small business owners use it to build their businesses.

We visited their offices and talked with two of Accion Chicago’s leaders and one of their clients. Click on this link for more information on Accion Chicago

Jonathan Brereton CEO and Chief Lending Officer

Jonathan Brereton joined ACCION Chicago in November of 2000 as a Community Outreach Coordinator through the AmeriCorps*VISTA volunteer program. With a degree in Business and Economics from Wheaton College, he was responsible for both fundraising and the establishment t of additional community partnerships. Following his year of service, Jonathan was named Director of Operations in November of 2001 and was responsible for the creation and maintenance of relationships with funders, as well as various operational matters. Jonathan was promoted in October of 2003 to Chief Operating Officer, and again in October of 2004 to Chief Executive and Lending Officer.

Jessica Horn Senior Loan Officer

Jessica Horn joined ACCION Chicago in June of 2007. She was promoted to Loan Officer in January of 2008 and Senior Loan Officer in August of 2008. She previously worked as a loan portfolio manager at Ithala Finance Development Corporation in Durban, South Africa while researching her master’s thesis on how low-income South Africans use savings accounts. Her responsibilities include analyzing small business owners’ financial and technical needs, guiding them through the loan process and developing relationships with community organizations and banks in order to promote ACCION Chicago’s microlending program.

Sharon Stetzer, Owner of Lady LIghting and Contracting Company

Sharon operates a successful minority owned electrical contracting company based in Naperville. She was faced with the loss of her bank line even though she was meeting her commitments with her bank. She turned to Accion Chicago to help her have the financing needed to take on new projects. You can contact Sharon at (630) 236-8011

Accion USA

We wanted to broaden our perspective about the availability of small business lending and give a national perspective. To do this, we spoke with Laura Kozien. Laura is the Director of Communications for Accion USA. Accion USA is an organization with a nationwide reach that has helped thousands of small business owners grow and thrive. They are a recognized leader in U.S. microfinance–and in helping small business owners use it to build their businesses.

ACCION USA is part of the U.S. ACCION Network, the largest domestic microlending network, with over $230 million lent since inception in 1991.

David Carlick | Download MP3

David is one of the pioneers of online marketing. He was a visionary marketing and advertising executive who moved from advising companies to being a co-founder of Doubleclick which was acquired by Google in 2007.

David joined one of the largest venture capital firms, Vantage Point Venture Partners, as a Managing Director.His innovative mind and operational experience were a key ingredient in the numerous investments he helped nurture from early stages to public offering or acquisition. When he retired from Vantage Point at the end of 2008, he was rated by an independent rating firm as one of the top 10 venture capitalist in the U.S.

These days, David keeps busy as an involved board member of numerous companies including Touch Tunes, Unbound Technologies and Grocery Shopping Net.

The Business of Reputation – Resources

April 10th, 2009 | post a comment

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Dan Schawbel | Download MP3

headshot2_smallDan Schawbel is a very focused young man (25). He has created a successful quarterly magazine, writes a very popular Blog, has written a book that has been featured on all the major media outlets and has a day job at EMC as their Social Media Specialist.

Dan’s daily agenda would tire you by reading it. Yet when you talk to him, you find that this fast running river runs deep. Dan’s commitment is not just to his career. It is be of service to all whom he can help. His service oriented approach is paying great dividends to both Dan and all who come his way.

Watch this man to see what other mountains he will climb.

Dan’s Personal Branding Blog
Dan’s Twitter Page
Dan’s Book, “Me 2.0”
Personal Branding TV
Personal Branding Magazine

Rohit Bhargava | Download MP3

3e91e801Rohit is a founding member of the 360 Digital Influence group at Ogilvy and author of the award winning new marketing book Personality Not Included, an entertaining and useful guide for companies on how to use their personality to stand out. He publishes the Influential Marketing blog, ranked among the top 50 marketing blogs in the world, and has been featured in The Wall Street Journal, BusinessWeek, and other global media. He is a popular keynote speaker on marketing and business strategy and believes in being approachable, helping others do great things and loves being described as a smart marketer but prefers being described as a nice guy.

Rohit’s Influential Marketing Blog
Rohit’s Book, “Personality Not Included”

David and Goliath in Business – Resources

April 2nd, 2009 | post a comment

This week on Business Matters, we bring you two stories of how individuals have fought legal struggles against massive corporate opponents who have been determined to avoid accountability for their business practices. It may seem like common sense that you have some rights when your livelihood or even your life is threatened by the actions of a major company. But for our guests today, getting a corporate Goliath to admit responsibility is a constant struggle.

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percy-field4Percy Schmeiser vs Monsanto | Download MP3
Percy Schmeiser is a Canadian farmer whose fields were contaminated by Monsanto’s genetically modified crops, beginning a decade-long legal struggle that went all the way to the Supreme Court of Canada. His fight for farmer’s rights to the crops that they’ve spent years creating has made him a hero to farmers and opponents of GMOs around the world.

Related Links:
Percy Schmeiser’s Website
The Global Crop Diversity Trust
Documentary: The World According to Monsanto

The DeGroh Family vs Medtronic | Download MP3
After three-year old Avery DeGroh was shocked 9 times by her implanted defibrillator, Medtronic refused to compensate her family for their medical bills. We spoke to the Avery’s father Alex while the family was visiting Washington DC to lobby members of congress to pass the Medical Device Safety Act to restore their rights. First, we asked Sue Steinman from the American Association for Justice to explain what created a need for the law.

Related Links:
The Campaign to Stop Corporate Immunity
New England Journal of Medical Device Safety Act of 2009
Profiles of People Hurt by Faulty Medical Devices [PDF]

The Human Side of Business – Resources

March 20th, 2009 | post a comment

This week we’re looking at business beyond the number. Join us as we explore how an over-reliance on numerical formulas and data analysis has blinded many businesses to the importance of human interaction. We’ll look at how empathic connections build successful company cultures and the cost some businesses pay for ignoring the human side of their employees and clients.

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Dev Patnaik, Author, Wired to Care,

Founder & CEO, Jump Associates |

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Dev Patnaik is a founder and principal of Jump Associates, a consulting firm that helps companies innovate. Together with his teammates, he works with visionary business leaders to identify new markets, reinvent existing categories, and define new products and services. Dev is a trusted advisor to senior executives at some of America’s most admired companies, including General Electric, Nike, Procter & Gamble, Target and Hewlett-Packard.

When he’s not working at Jump, Dev moonlights down the road at Stanford University as an adjunct professor, where he teaches design-research methods to undergraduate and graduate students. Since 1999, he has taught a course called Needfinding. In the class, students draw upon methods from anthropology, design and business planning to discover insights about ordinary people and create new products. While the class is required for all Design majors, it’s become a favorite of students from the Business School, School of Education and even Computer Science. As apples don’t fall far from the tree, Dev has a Bachelor’s degree in Product Design from Stanford.

Prior to founding Jump, Dev was the Director of Design at Forbes Marshall, a manufacturer of industrial process controls based in India. Dev led the development of Forbes Marshall’s internal design capabilities, creating programs in product design, exhibit design and corporate identity. Dev also led the company’s product strategy initiative, which eventually led him to work in the crossover space between design and business planning. After a stint with a strategy firm in Chicago, Dev returned to California to help found Jump in 1997.

Shawn Boyer, Founder & CEO,

2008 National Small Business Person of the Year |

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bio_shawn1Shawn Boyer founded in 1999, and since then, he has taken the company from being a start-up to the nation’s largest part-time and hourly job-posting site. In 2008, Shawn was named the nation’s Small Business Person of the Year by the U.S. Small Business Administration. That same year, he also saw one of his most ambitious goals for the company come true when was named a Best Small & Medium Company to Work for in America by the Great Places to Work Institute.

Prior to starting SnagAJob, this big thinker and passionate leader was actually a transactional attorney for Brown & Wood LLP (now Sidley Austin, LLP) and Watt, Tieder, Hoffar & Fitzgerald, LLP. He holds a Master of Law in taxation from Georgetown University Law Center, a Juris Doctor from Washington & Lee University, and a Bachelor of Business Administration from the College of William and Mary.

Aside from mowing lawns in middle school, Shawn’s first hourly job was in a retail store in his sophomore year in high school. “From day one, that job taught me that the customer is absolutely the organization’s lifeblood, that they drive the business, and that you need to bend over backwards to wow them.” That same philosophy is embraced throughout today.

The Language of Business – Resources

March 13th, 2009 | post a comment

On this week’s Business Matters, we’re examining at ways for business leaders to use the power of language to be a more effective. We’ll talk with a poet and a professor of ethics at Harvard, both of whom have explored how language and storytelling can be used in business.

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Joe Badaracco, Author, Question of Character,
Professor of Business Ethics, Harvard Business School |
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badaraccoJoseph L. Badaracco, Jr., is the John Shad Professor of Business Ethics at Harvard Business School. He is also Senior Associate Dean and Chair of the MBA Program. Badaracco has taught courses on business ethics, strategy, and management in the School’s MBA and executive programs. Badaracco is a graduate of St. Louis University, Oxford University, where he was a Rhodes scholar, and Harvard Business School, where he earned an MBA and a DBA. He has also been chairman of the Harvard University Advisory Committee on Shareholder Responsibility and has served on the boards of two public companies. Badaracco has taught in executive programs in the United States, Japan, and many other countries and has spoken to a wide variety of organizations on issues of leadership, values, and ethics.

Badaracco’s research focuses on business ethics, particularly on leadership and individual decision making, and he has written four books on these topics. These are Business Ethics: Roles and Responsibilities, Defining Moments: When Managers Must Choose between Right and Right, and Leading Quietly: An Unorthodox Guide to Doing the Right Thing. His most recent book, Questions of Character: Illuminating the Heart of Leadership through Literature, was published in April, 2006. It presents the lessons for leaders suggested by works of serious literature.

David Whyte, Poet, Lecturer, Author, The Three Marriages;
Founder, Many Rivers Company |
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whytePoet David Whyte is the author of six books of poetry, and two best selling prose books, he holds a degree in Marine Zoology and has traveled extensively, including living and working as a naturalist guide in the Galapagos Islands and leading anthropological and natural history expeditions in the Andes the Amazon and the Himalaya. He brings this wealth of experience to his poetry, lectures and workshops.

In addition to his six volumes of poetry, including his latest volume River Flow: New and Selected Poems, David Whyte is the author of The Heart Aroused: Poetry and the Preservation of the Soul in Corporate America, Crossing the Unknown Sea: Work as a Pilgrimage of Identity, an audio lecture series and an album of poetry and music. His newest prose book The Three Marriages: Understanding the Essentials of Work, Self and Relationship.

An Associate Fellow at Templeton College and Said Business School at the University of Oxford, he is one of the few poets to take his perspectives on creativity into the field of organizational development, where he works with many European, American and international companies. In organizational settings, using poetry and thoughtful commentary, he illustrates how we can foster qualities of courage and engagement; qualities needed if we are to respond to today’s call for increased creativity and adaptability in the workplace.

The Business of Entrepreneurship – Resources

March 6th, 2009 | post a comment

Listen to the Full Episode | Download MP3

Part 1: Thom Ruhe, Director of Entrepreneurship, Kauffman Foundation| Download MP3

thomThom Ruhe is director of entrepreneurship for the Ewing Marion Kauffman Foundation. In addition to guiding several new initiatives within the foundation, he is leading a joint venture between the Foundation and the International Trade Administration of the U.S. Department of Commerce focused on leveraging America’s entrepreneurial leadership to advance economic growth in the United States and around the world.

Prior to joining the Foundation, Ruhe was the founding Chief Marketing Officer for JumpStart, a nonprofit economic development organization created to accelerate the growth of high-potential, early-stage companies in Northeast Ohio. While there, he and his staff served as adjunct staff to venture financed portfolio companies and directed the creation of an online social networking site for entrepreneurs, angel investors, business mentors and service providers; known as IdeaCrossing.

Formerly, Ruhe was president of Optiem LLC, where he led the growth of a nascent marketing practice to a nationally recognized interactive marketing, communications and public relations agency. Earlier in his career, Ruhe held consultative positions in technology integration, marketing, finance, sales, and management. His experience spans several entrepreneurial endeavors as well as working with Fortune 500 companies.

Part 2: Judith Roussel, Acting Regional Director, Small Business Administration | Download MP3

Judith Roussel has served as Illinois District Director of the SBA since December, 1999. In this capacity, she is responsible for the promotion and delivery of U.S. government programs providing Capital Access, Entrepreneurial Development, International Trade Development and Procurement Assistance to more than 1 million small businesses in the state of Illinois. Programs are delivered through SBA staffs in Chicago and Springfield, Illinois, as well as by major resource partners, including SCORE: Counselors to America’s Small Business, and the Illinois Department of Commerce and Economic Opportunity (DCEO) Small Business Development Center Network.

For nearly a decade, Roussel served as Associate Administrator in business development and procurement policy-making positions at SBA’s Headquarters in Washington, DC. She was responsible for development of programs and strategies to assure small businesses a fair share of the nearly $300 Billion annual federal contracting budget. Chief among her accomplishments was the negotiation and implementation of a public/private partnership agreement with General Motors, Ford and Daimler Chrysler under which the three auto makers increased purchases from minority-owned businesses by more than $3 Billion over a three year period.

During her tenure in Washington, Roussel served as the SBA Senior Procurement Executive and was the 1999-2000 Co-Chairman of the National Contract Management Association (NCMA) Board of Advisors. She served as the U.S. Government’s Representative to the North American Free Trade Agreement (NAFTA) Small Business Procurement Subcommittee and the Asia-Pacific Economic Cooperation (APEC) SME Procurement Summit in Taipei, Taiwan. She served as an Expert Presenter before the United Nations World Trade Organization (WTO) in Geneva, Switzerland and co-authored a guidebook for developing nations on using public procurement systems to develop a strong small business sector.

Related Links:

-March 24, Illinois Small Business Economic Recovery Forum
SCORE Chicago, Small Business Counselors
-May 17-22, National Small Business Week

The Business of Health Care: Part 2 – Resources

February 20th, 2009 | post a comment

As increasing health care costs and a growing number of uninsured Americans puts financial pressure on both individuals and businesses, we’ll return to our ongoing look at the landscape of health care reform. As the Obama administration prepares to address health care, we’ll look for ways that walk-in clinics and primary health care providers can help solve the nation’s health care crisis on this week’s Business Matters.

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Part 1:  Sandy Ryan, Chief Nurse Practitioner Officer , Take Care Clinic | Download MP3

Take Care Health Systems is a part of Walgreens Health and Wellness division, and it includes both “Take Care Consumer Solutions”, at some Walgreens drug stores and “Take Care Employer Solutions,” which handles work-based health services. Take Care Health is expanding access to care to the medically underservered, s it attempts to provide access to high-quality, affordable and convenient health care to all individuals able to visit a Walgreens drug store. Currently, there are more than 250 Take Care Clinics around the country, each of which is managed by Take Care Health Services, while Take Care Employer Solutions manages primary care and occupational health centers at over 360 different workplaces in the United States.

Sandy Ryan has over 24 years of nursing experience in various settings, from charge nurse to director of ambulatory services to pediatric nurse practitioner. She served 16 years as a nurse corps officer in the United States Air Force. She’s also the winner of the 2007 Nancy Sharp Cutting Edge Award from the American College of Nurse Practitioners for her contributions to the profession of Nurse Practioners. As Chief Nurse Practitioner Officer for Take Care Health Systems, Ryan is one of six founding officers and she’s the first Chief Nurse Practitioner Officer in the convenient care industry.

Part 2: Kelly Carter, COO, Illinois Primary Health Care Association | Download MP3

Kelly Carter is the Chief Operating Officer of the Illinois Primary Health Care Association (IPHCA,) a nonprofit trade association that serves as Illinois’ sole primary care association and a member of the National Association of Community Health Centers. IPHCA represents the community health centers (CHCs) that were created by Congress in the 1960’s to provide health care to under-served communities and high-risk patients, regardless of their ability to pay.

The IPHCA is taking part in the Access for All Americans plan to raise–from 18 to 30 million–the number of Americans served by community health centers. As this plan, the IPHCA launched Access Illinois, which aims to provide a medical home to 2.1 million Illinoisans by the year 2015.

Part 3: Jay Parkinson, MD, Doctor, Hello Health | Download MP3

Jay Parkinson is a doctor at Hello Health, a clinic in New York City that’s using information technology to increase doctor-patient contact and provide affordable health care and medical services to more patients on a flexible schedule. For example, Hello Health uses e-mail, instant messaging and video chat to handle simple questions and follow-ups and allow patients to maintain a relationship with a team of doctors.

Jay Parkinson has done two residencies, one as pediatrician at St. Vincent’s in the West Village and one at Johns Hopkins in preventive medicine. He’s also worked as an FDA watchdog for the group Public Citizen. His medical practice is now based in Brooklyn and combines digital technology with traditional house calls. We spoke to Jay about ways that technology can be used to help solve the crisis of access to health care and a lack of primary care physicians.

The Business of School Lunch – Resources

February 13th, 2009 | 1 comment

On this week’s Business Matters, we bring you a whole show on ways that we can improve our school lunch programs. We’ll find out if it’s possible to serve healthy, natural and affordable lunches to children in an institutional setting, and give you tips on how you can get your local school district to adopt more healthy and sustainable practices.

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Part 1: Helene York Director, Bon Appetit Foundation | Download MP3[audio:]

helen_yorkHelene York is director of the Bon Appétit Management Company Foundation, an educational organization whose mission is to educate consumers, chefs, and food service managers about how their food choices affect the environment and the livelihoods of traditional food producers. The foundation was formed in 2005 to help identify sustainable food supply practices, opportunities and to help implement them.

Bon Appétit Management Company, headquartered in Palo Alto, California, provides on-site restaurant services at private colleges, universities, corporations and cultural venues in 28 states. In existence for 20 years, it is now a wholly-owned subsidiary of Compass Group, the largest food service provider in the U.S. and worldwide with global headquarters in Great Britain. Bon Appétit is known for pioneering environmentally and socially responsible practices and then sharing operational know-how to sister companies within Compass Group and the food service industry at-large.

The Foundation’s first major project was a partnership with Seafood Watch of the Monterey Bay Aquarium. The result was a Compass Group North America commitment to procure sustainable seafood, improve environmental practices of major seafood suppliers, and educate consumers at their accounts. Annually, more than one million pounds of unsustainable seafood have NOT been served since the policy was adopted.

Helene designed the second project, called the Low Carbon Diet, which is the first national program to highlight the significant connection between food and climate change. Synthesizing dozens of peer-reviewed scientific articles about energy and emissions in food, she outlined in January of 2006 how the food system’s fossil fuel dependency and inherent emissions should be the next frontier of defining sustainable food.

Helene’s background is as an internal agent within Fortune 100 companies to achieve environmental and social justice goals through their operations. In the early 1990s she worked with scientists from Lawrence Berkeley Laboratory and Natural Resources Defense Council to implement a cutting-edge energy efficiency program in 20 million square feet of institutional real estate owned by a leading financial services company for which she was an asset manager.

Part 2: Chef Bobo Executive Chef, Calhoun School | Download MP3[audio:]

Chef Bobo (aka Robert Surles), a graduate of the French Culinary Institute is currently Executive Chef and Food Service Director for the Calhoun School on Manhattan’s Upper West Side, where he is spearheading a revolution in what kids eat for lunch. He is cooking natural and healthy food that features bold flavors and good nutrition as the cornerstone of his menu plan. Everything is made from scratch with the freshest of ingredients.

Chef Bobo’s philosophy is simple, “If you give kids interesting food that’s been seasoned well and cooked well, they’re going to love it… and this has been a love affair. He has reeducated the palettes of more than 2500 kids in grades two through 12 and has them clamoring for rutabaga fries, steamed kale, brussels sprouts, roasted fish filets, hummus, teriyaki roasted tofu, fiddlehead ferns and all sorts of healthy and delicious meals in moderate sized portions.

Prior to taking the position at the Calhoun School, Chef Bobo, whose nickname is a derivative of Bob, worked for almost two years as an Assistant Chef Instructor at the French Culinary Institute. He is the Chef/Owner of Chef Bobo Catering Co, which he started in 1988. His goal is to develop young palates toward understanding good food so that eating well becomes a lifelong skill. Many of his flavorful and nutritious recipes can be found in his book, Chef Bobo’s Good Food Cookbook. (Meredith Books)

Part 3: Bob Bloomer Regional VP, Chartwells Thompson Hospitality | Download MP3[audio:]

Bob Bloomer manages Chartwells Thompson’s contract with Chicago Public Schools. In 2005, they became the first single vendor for Chicago Public Schools’ food services, after running several of CPS’s 6 regions since 2000. Chartwells, a division of Charlotte-based Compass Group, provides dining services for over 875 colleges, universities, public and private schools around the Country.

Part 4: Amy Audiffred Director of Operations, Bon Appetit Management at Wheaton College & Marco Hetterich Executive Chef at Wheaton College | Download MP3[audio:]

Bon Appetit Management Company handle the food service contract for Wheaton Colleges, and have been so successful that they were ranked #1 for best campus food from the Princeton Review last year. Producer Jonah Meadows visited Wheaton College to hear how they’ve been able to do it.

The Business of Sweeteners: Part 2 – Resources

February 6th, 2009 | post a comment

On this week’s Business Matters, we bring you the second of a two-part series on the social and economic costs of our addiction to sweeteners. We’ll delve into the economic costs of having so much of our population obese. How much is it costing us in increased health care costs and lost productivity? Is there anything we can do to turn back the trend line?

Listen to the Full Episode | Download MP3 [audio:]

Related Links:
Business Group Resources and Publications
RTI Obesity Cost Calculator

Part 1: Kenneth Stanton Economist, Obesity, Business and Public Policy | Download MP3[audio:]

krsDr. Stanton holds a Ph.D. in Finance, from York University, Toronto, Canada, an MBA in finance from the University of Rochester, Rochester NY, and a B.A. (Honors Economics) from the University of Western Ontario, Canada. He has taught graduate and undergraduate courses in economics, finance, statistics, and advanced graduate econometrics, since 1996. His is the coauthor and editor of a book addressing the economic and other effects of the obesity epidemic. Dr. Stanton has served in an advisory capacity at all three levels of government, including the State governments of Maryland, Illinois, North Carolina, and Texas. He recently served as Co-chair of the Baltimore City Council Task Force on the Prevention of Childhood Obesity. In relation to his research, Dr. Stanton has a high profile in the media, locally and nationally, with several appearances on CNN and other television networks. He has been quoted in over 300 media outlets across the US and abroad.

Part 2: LuAnn Heinen Vice-President, National Business Group on Health | Download MP3[audio:]

LuAnn Heinen is responsible for the National Business Group on Health’s Patient Safety Initiative to promote safer hospital care through employer purchasing and governance strategies. She also leads the Institute on the Costs & Health Effects of Obesity. The Institute develops tools and resources for employer wellness and health promotion such as the Wellness Impact Scorecard, Healthy Dining/Vending/Catering assessments, employer best practices, incentives for healthy lifestyles and more. Each year, on behalf of the Business Group, the Institute recognizes leading U.S. employers with Best Employers for Healthy Lifestyles awards at the Platinum, Gold and Silver level.  Before joining the Business Group in 2003, she headed Heinen HealthCare Associates LLC, held key roles at both UnitedHealth Group (Vice President, Center for Health Policy & Evaluation) and Chronimed (Divisional VP, Business Development), and consulted for The Lewin Group.

The Business of Sweeteners – Resources

January 30th, 2009 | post a comment

We’ll explore the vast industry that keeps our food sweet and our children obese: Sugar.  We’ll help you become a food detective and offer some alternatives for your own cooking and shopping on next week’s Business Matters.

Listen to the Full Episode | Download MP3

Part 1: Anne Louise Gittleman PhD. | Download MP3[audio:]

Visionary, health guru, diet/detox expert, author, spokesperson, role model, and natural foods icon, Ann Louise Gittleman has always been a trendsetter. Highly respected as a health pioneer, weight loss expert and award-winning author of 30 books, including the New York Times bestseller The Fat Flush Plan. She later introduced The Fast Track ONE-DAY Detox Diet, which takes the age-old method of fasting and incorporates it into a modern day detox diet. Ann Louise’s latest release, The Gut Flush Plan, reveals the sources of toxins that make you sick, tired and bloated, and offers a three-week, three-step program to rebuild your digestive system.

Today, she continues to dedicate herself to carving out new landmarks in holistic health and healing based on science and ancient healing arts. Through her many books, Web site, and free e-letter, Ann Louise offers a “virtual” health support system for men and women that provides educational and self-health assessment services to empower people everywhere to achieve total health.

Part 2: Nancy Appleton, PhDDownload MP3

Nancy Appleton, Ph.D. is an author, lecturer, researcher and nutritional consultant. Dr. Appleton received her Bachelor of Science in Foods and Nutrition from U.C.L.A., her Ph.D. from Walden University with honors in Health Services. Dr. Appleton has written 5 books that are available here: Lick the Sugar Habit, The Curse of Louis Pasteur, Healthy Bones, Lick the Sugar Habit Sugar Counter and Stopping Inflammation. She is also the creator of the Body Monitor Test Kit, an easy at-home tool for testing for homeostasis available at this site. She has retired from her nutrition counseling practice in Los Angeles but continues to write, lecture and broadcast on health subjects.

Part 3: Cori Brackett,  Producer, Sweet Misery| Download MP3[audio:]

As President of Sweet Remedy Films: Embracing Community toward an Authentic Life, Cori’s work is geared toward empowering individuals to make intelligent and healthy choices for themselves and their loved ones. After having been diagnosed with Multiple Sclerosis in 2002, Cori Brackett found herself falling into a deep pit of doctor’s appointments and medications, while continuing to get worse. Eventually, she found herself in a wheelchair with double vision and slurred speech. Slowly, she learned to maintain the balancing act between pushing herself to get better and having the patience to accept her then-current limitations. Hungry for knowledge and a clue to her symptoms, she stumbled upon some information linking aspartame to ms-like symptoms. As she had been a fairly heavy consumer of aspartame and aspartame-containing products (an average of a six-pack/day of diet soda for twenty years) she thought there might be something to this and proceeded to investigate. What resulted from her investigation was the seering and heart-stopping documentary, Sweet Misery: A Poisoned World, its sequel, Sweet Remedy: The World Reacts and her multi-media memoir, Through the Shadows. Today, she lives a happy, healthy and authentic life and enjoys speaking to groups around the country and sharing guests with you who can help you envision a better world as well as providing the tools you need to discover that better life.

The Business of Health Care – Resources

January 16th, 2009 | post a comment

With soaring health care costs becoming an increasing drag on the pocketbooks of individuals and businesses alike, we’ll explore why medical costs have climbed so far and what can be done about it. With all the talk of a new administration reforming health care, we’ll help explain what is in the realm of possibility and what are pipe dreams, on this week’s Business Matters.

Listen to the Full Episode | Download MP3

Part 1: Trudy Lieberman, President, Association of Health Journalists| Download MP3

Veteran reporter Trudy Lieberman is the president of the Association of Health Journalists, a nonprofit group dedicated to helping the public understand health care issues. She’s also director of the health and medicine reporting program at the CUNY Graduate School of Journalism. For 29 years she covered economic, health policy, and health financing issues at Consumer Reports, and she’s a contributing editor to the Columbia Journalism Review, where she covered the health care proposals of the presidential candidates this year on their campaign blog.

Part 2: Kevin Scanlan, President & CEO, Metropolitan Chicago Healthcare Council| Download MP3

Kevin Scanlan is president and chief executive officer of the Metropolitan Chicago Healthcare Council (MCHC), which is made up of more than 140 hospitals and health care organizations working in health care services in the Chicago area. Scanlan has been involved in the spearheading many of MCHC’s most successful programs, including the Illinois Poison Center, supply chain management, employee benefits and human resources programs.

Part 3: David Erickson, Manager, Migrant Health Promotion, Hudson River Health Care | Download MP3

David Erickson is responsible for the management of Hudson River Health Care’s Migrant Voucher Program and Migrant Outreach Programs. Since the 1970s, Hudson River HealthCare has provided health and educational services designed to help vulnerable populations throughout New York State’s Hudson Valley. Beginning with four women and a single location, Hudson River HealthCare has grown to to include thirteen health center sites and mobile healthcare services delivering primary, preventive and behavioral healthcare throughout a nine county region to over 42,000 people.